Returns & Cancellations
Returns can be made within 7 days of placing your order.
All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging and the tags must still be attached. You may not tape or paste anything directly on the product’s original packaging.
How to handle your return:
• Register your return.
• Pack the products carefully and seal the return package.
Exchanges can be made within 7 days of placing your order.Â
How to handle your exchange:
•  Contact us at info@sheatos.com or +91 6383360323  for questions related to exchange
• Pack the products carefully and seal the return package.
Once we have received the returned package and registered it at our warehouse, your new size(s) will be sent out.
All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging and the tags must still be attached. You may not tape or paste anything directly on the product’s original packaging.
The right to return or exchange a product does not apply to goods which has been used or with broken seals / without tags. The right to return or exchange a product does not apply to certain items due to health or hygiene reasons, such as underwear.
NOTE! You as the customer has the financial responsibility for your shipment coming to us. Please note the package ID of the package that you ship in return to us and request a receipt.
No return for sales item
As soon as your return is processed and approved, you will be refunded to the payment method used when making your order. It may take up to 7 business days for our Returns department to process your return after it has arrived at our warehouse. All item(s) must be returned within 7 days of receiving your order.
If you have not received a confirmation email regarding your return, we recommend that you trace the parcel on the courier’s website.
If you have received a confirmation email regarding your return a refund will be made shortly. It will take 7-14 days business days for your money to appear on your account. If you have chosen Klarna invoice, the returned goods will be corrected on your invoice.
PLEASE NOTE: During holiday periods the processing time for your return may exceed 5 business days. 7-10 working days .
