Terms & Conditions
Overview
The validity period of our refund and returns policy extends for seven days. In the event that seven days elapse from the date of your purchase, we regret to inform you that we are unable to extend a complete refund or facilitate an exchange
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and tag.
We also do not accept return of products that are intimate or sanitary goods.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted :
Any item not in its original condition, is damaged for reasons not due to our error.
Any item that is returned more than 7 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-14 days.
Late or missing refunds
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchange:
All exchange and replacement requests are subject to stock availability.
We accept return, refund or replacement requests only if the original invoice and packaging are retained.
We do not accept return or refund requests on any sale or clearance items.
While our products are based on standardised sizes, these are not one-size-fits-all. We request you to double-check sizing by measuring your little one for a perfect fit before you place an order.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to:Â
2/327, MGR Nagar, Near Joseph Work Shop, Kandhikuppam Village Post, Sidco Bargur, Krishnagiri, Tamil Nadu, 635108
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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